F4 Customs Warranty and Return Policy
Product Warranty
If an item hasn’t met your expectations, you should call our sales office at 941-347-7496 or e-mail sales@f4customs.com
F4 Customs Inc. warrants that all products are manufactured to the highest quality standards.
If you determine that the windshield has a manufacturing defect upon receipt, contact us immediately and do not install it. If the windshield is installed, all defect claims may become void.
Each defect claim will be handled individually. F4 Customs Inc. will make the final determination, and this ruling will be final.
F4 Customs Inc. offers a four-year limited warranty on its windshields against breakage, hazing, discoloration, or delamination. All shields are warranted in full for two years from the purchase date and prorated for the following two years. F4 Customs Inc. does not warrant the windshield against scratches as it cannot control its care.
All F4 Customs Inc. windshields are shipped with a protective layer on each side, and care is taken to minimize shipping damage. However, if shipping damage is noted, please do not install the windshield until you have contacted the F4 Customs sales department and directions are provided.
It is the purchaser's responsibility to read the care and installation instructions provided with the windshield. Overtightening or misalignment of the windshield may cause damage, and damage resulting from improper installation is not warranted.
Returns & Exchanges
Please remember the following: F4 Customs Inc. doesn't offer refunds for delivered windshields. However, within ten days of receiving your windshield, please inspect it. If you want to exchange it for a different size or color, you may return the unopened shield (still wrapped in plastic) and not mount it for a different size or color. You will be billed for any price difference and shipping. For an exchange or warranty issue, please contact us.
If you have any questions about our guarantee/warranty, please call our sales office at 941-347-7496 or e-mail sales@f4customs.com
Returns and exchanges must be coordinated and agreed upon by our Service Center and have an RMA number assigned.
Disclaimer:
Motorcycles that come from the factory meet all required Department of Transportation (DOT) standards. Any modification to a bike that deviates from these DOT standards could violate your State or Federal DOT requirements.
In addition, installing a shorter or darker OEM windshield than stock may violate your State or local DOT requirements.
F4 Customs Inc. shall not be held liable for any accidents, damages, injuries, or deaths caused by any modification to said motorcycle or during the operation of said motorcycle, which can include the installation of any F4 Customs LLC product. Riding a bike is a personal choice, and by doing so, the rider or passenger is solely responsible for their actions.