Return Policy


Return Policy

We guarantee/warranty our products; if an item hasn’t met your expectations you should call our sales office at 330-968-4644 or e-mail sales@f4customs.com

F4 Customs LLC Warranty:

F4 Customs LLC warrants that all products are manufactured to the highest quality standards.

If upon receipt of the windshield you determine that you have a manufacturing defect, contact us immediately and do not install the windshield. If the windshield is installed, then all defect claims may become void.

Each defect claim will be handled on an individual basis. F4 Customs LLC will make the final determination and this ruling will be final.

F4 Customs LLC offers a four-year limited warranty on their windshields against breakage, hazing, discoloration, or delaminating. All shields are warranted in full for a period of two years from the purchase date, and prorated for the following two years. F4 Customs LLC does not warrant the windshield against scratches as F4 Customs LLC cannot control the care of the windshield.

All F4 Customs LLC windshields are shipped with a protective layer on each side of the windshield and care is taken to minimize shipping damage, however if shipping damage is noted please do not installthe windshield until you have contacted F4 Customs sales department and directions are provided.

It is the responsibility of the purchaser to read the care and installation instructions that have been provided with the windshield. Over tightening or misalignment of the windshield may cause damage to the windshield. Damage resulting from improper installation is not a warranted occurrence.

Refunds:

F4 Customs LLC does not have a provision for refund of any windshield that has been mounted to the motorcycle.

All refunds must be approved by the sales department and a Return Authorization number must be provided prior to the return to F4 Customs LLC. All shipping costs are the responsibility of the person requesting the refund.

Disclaimer:

Motorcycles come from the factory meeting all required Department of Transportation (DOT) standards. Any modification to a motorcycle that deviates from these DOT standards could violate your State and/or Federal DOT requirements.

In addition, installation of a shorter and/or darker than stock OEM windshield may violate your State or local DOT requirements.

F4 Customs LLC shall not be held liable for any accidents, damages, injuries or deaths caused by any modification to said motorcycle or during the operation of said motorcycle, which can include the installation of any F4 Customs LLC product. Riding a motorcycle is a personal choice and by doing so, the rider and/or passenger are solely responsible for their actions.

If you have any questions about our guarantee/warranty, please, email us at sales@f4customs.com or call at 330-968-4644. Returns and Exchanges

Returns and exchanges must be coordinated and agreed upon by our Service Center and have a RMA number assigned.